FAQ

There is a flat rate shipping fee of $3.95 on every order. This is FREE with a $25 purchase. Upgraded shipping options are available but choosing them does not expedite processing times.

You should receive your order with 5-9 business days unless an upgraded shipping option is selected.

Any stencil larger than 11×14 is rolled and shipped in a rectangle shipping tube via USPS First Class Package Services. Small stencils are shipped in a cardboard mailer via USPS First Class Package Services.

It really depends on your project. One-time use stencils work remarkably well and allow you to be creative with paint color and other decorative mediums such as gel stain or glass etching cream. Decals are terrific if you don’t want the design to be permanent or if it’s going on a non-porous surface such as glass or metal.

Both one-time use stencils and decals are made from an adhesive 3 mil vinyl. The one-time use stencil or decal will have a liner to protect the adhesive backing and clear transfer tape on top to hold the design together when it’s moved from the liner to the project surface. These are the perfect choice for detailed projects.

The vinyl design is held together using transfer tape. Once the tape is removed the stencil or decal is no longer held together as one piece and will often tear when removed from the surface. The vinyl is removable but not reusable.

We do not. The majority of our designs are personalized and generally intended for single projects.

We regularly run sales–make sure to join our DIY Insider Club for notifications!

Custom pricing on duplicate designs is offered based on the size and quantity needed. Please send us a message with the details of your project prior to ordering and we will be more than happy to provide you a quote.

Yes. Each order comes with an instruction sheet and tips for specific stencil projects. 

Due to the custom nature of our stencils, we are not able to accept returns or exchanges. Proofs of the design are sent for your approval. If you have any questions or concerns about what size to order, how these stencils work, or what kind of paint to use on your particular project, please send us a message prior to placing your order–we will be more than happy to answer all your questions!

Orders can be canceled if a cancellation request is made by 9 PM on the day the order was placed.